Building AI Chatbots in HR: The Do’s, Don’ts & Success Stories

We predict that within a few years, AI chatbots in HR could handle 60-80% of employee and manager Tier 1 queries. The AI in HR revolution is well underway…

But what are the do’s and don’ts of developing HR AI assistants for employees?

Who better to learn from than people who’ve already built HR AI assistants with their software teams? We’ve invited a few to share their knowledge with you.

Sonja Wessell (Global People and Culture Specialist at WithSecure), Fiona Swain (IT Senior Systems Engineer at WithSecure) and Greg Węsierski (People & Culture Director at JTI) will join us for our June meetup in which they’ll share all their practical insights and experiences.

You’ll learn…

• What to consider before starting an AI development journey in HR
• The minimum requirements for building an HR chatbot – what are the must-haves, and how can any HR team start laying the groundwork for AI?
• Top insights for making AI feasible, usable, and lovable
• How Agile ways of working help in deploying AI in HR
• Where AI is headed next in HR

Whether you’re just beginning or already deep into AI development in HR, this session will be packed with practical tips and actionable learnings. As usual, our meetup guests are people who are actually doing and practicing, it’s not about high level visioning.

Our founder, Riina Hellström, will host the event to ensure maximum learning opportunities. Don’t miss it!

Register now to secure your spot!

More about the panel…

Fiona Swain
IT Senior Service Specialist at WithSecure
Fiona is an IT professional and the Enterprise AI Programme Manager at WithSecure. She enhances operations by integrating AI to automate tasks, enabling employees to focus on their core responsibilities.

Sonja Wessell
People & Culture Specialist at WithSecure
Sonja is part of a global HR Shared Services team, handling a wide range of inquiries related to HR policies, benefits, payroll, healthcare, HRIS issues, and more. She actively seeks ways to improve and simplify processes, sharing ideas to increase efficiency and enhance the employee experience.

Greg Węsierski
People & Culture Director at JTI
Greg has a strong track record in leading global Agile transformations and digital initiatives, specialising in HR tech. He focuses on digital strategy, product and project management, business process optimisation, and user insights to drive improvements in operational efficiency.

Riina Hellström
Founder of Agile HR Community
Riina has 25 years of experience in HR, strategy, and change, and 15 years of pioneering Agile HR. She is also the co-author of the definitive guide Agile HR: Delivering Value in a Changing World of Work.