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Agile HR Certified Practitioner


What is the Agile HR Certified Practitioner training program?

This training program changes lives. People walk away from our Agile HR Certified Practitioner program with a strong Agile mindset, the practical skillset to bring Agile alive in their own teams and organisations and an ability to support agile organisational development and business agility.

The program is hands-on, practical, full with tools and methods to use in your own work. In the program you will be working with a groups, doing Agile exercises, applying Scrum and Design Thinking in HR together in a fast-paced engaging learning environment. Tailored for HR professionals by HR professionals (not tech-oriented Agile).

People have loved the interactive way of working in groups, sharing of ideas and experience and getting feedback from each other. This program will require you to invest time and effort, and when you do, we promise it will pay off!

Why should you attend this training program?

  • Your business organisation or HR team is going Agile and you are a key contributor to this transformation
  • You want to redefine people solutions, HR processes and people experience to fit a modern, people first culture
  • You want to redesign HOW you deliver people products and services with your HR peers
  • You are keen to use Design thinking in HR to build excellent employee experience
  • You want to attract the best talent in a competitive environment
  • You want to be re-energised and future proof your skills in modern people operations (HR) work
  • You want to improve prioritisation, adaptive planning and adopt smarter utilisation for the HR team's capacity
  • You want to get your Agile capability certified by a professional and respected body.
Agile HR Certified Practitioner Program 2024
Through the Agile HR Practitioner Program, I’ve gained invaluable insights and skills in Agile methodologies and implementation. This transformative experience has not only enhanced my capability to deliver HR products but also deepened my understanding of the importance of contextual agility. I now recognise that Agile HR ways of working are inherently contextual, empowering me to tailor solutions that resonate with the unique needs and dynamics of the business environment.
Jacqueline Chen, HR Director at Pernod Ricard
Agile HR Certified Practitioner Program 2024
The program has been a game changer for my way of thinking in both agile and non-agile situations. I could not recommend it enough, no matter what experience you have with Agile or HR!
Georgia Barden, Strategic People Partner at Bupa
Agile HR Certified Practitioner Program 2023
This course has completely de-mystified agile HR for me. It is highly practical and has provided me with a wealth of tools and approaches to deploy when designing or improving people services or products. I feel much more confident in my approach having been on the course.
Kate Taylor, HR Business Partner at National Deaf Children’s Society
Agile HR Certified Practitioner Program 2023
Anyone can pick up a book to read about the basic principles of Agile HR, but the blended learning, including experiential exercises during this course, really bought the concepts and learning to life for me, and it was really rewarding to collaborate with HR professionals from other countries and cultures.
Debra Carmichael, Head of People & Culture at IWS Group
Agile HR Certified Practitioner Program 2022
This was an incredibly rewarding and motivating experience – the confidence this program has instilled in me and my capabilities is invaluable!
Laura Canonaco, Advisor – Learning & Development, Enbridge
Agile HR Certified Practitioner Program 2021
Having come across Agile for many years in a software/digital context, I wondered how this could be applied to HR. And now I know! This programme really challenged my thinking around customer centric HR practice and has helped me refocus, at quite a fundamental level, what we’re here to do, the value we need to create and the approach we should take. Its already reshaped the conversations I have with stakeholders and they’re response to this is marked! I would highly recommend this programme to anyone open minded enough to want to challenge their notions of what good HR practice is.
Daniel Gallo, Chief People Officer at McLaren Racing
Benefits of the Agile HR Certified Practitioner Program
  • Understand why organisations are ‘going Agile’ and the implications for HR and the future of work
  • Gain practical tools and evidence-based methods to start applying Agile HR and Design Thinking in your HR work
  • Co-create a great employee experience with peers and employees using Agile and design thinking tools
  • Learn to prioritise your HR deliverables in your team and with business stakeholders. Stop starting, start finishing & delivering!
  • Boost your own productivity and effectiveness with Agile HR
  • Lead projects successfully, get tools to manage projects and operative work in a continuously changing environment
  • Design HR products and services that your people actually want and need
  • You will learn to see HR / people operations work through a new user centric perspective, and will never go back to the traditional way of doing HR.

Contents of the Agile HR Certified Practitioner Program


The program starts with a welcoming kick-off session, where you’ll meet and greet the small group you will be working with throughout the training. We will also go through the logistics, the learning sprints and certification information for the training program. This session prepares you for doing learning in an Agile way, in learning sprints with bite-sized, ongoing learning activities.

  • Business Value
  • Agile Context
  • Introduces Agile mindset, as a response to an increasingly complex business environment, & explores implications for HR and the future of work.

    Business Value focus – Building a business case for a people product or project. Defining metrics and value of our deliverables. Employee, business and end-customer value.

    Introducing contextuality – agile approaches differ according to industry, maturity and readiness.

  • Co-create
  • Human Centric
  • Innovate within contraints
  • Evidence-based
  • Strengthen your customer & human centric approach by applying design thinking in HR. You'll learn to use the design thinking tools, such as personas & experience mapping, ideation, prototyping and validating a solution to a real-life business problem.

    You will run a full HR design sprint and work in small groups.

  • Agile Ways of working
  • Continous improvement
  • Deep dive into Agile practices & methods.

    Apply & learn how to deliver value through incremental development in an agile team, release planning & a prioritised backlog of work.

    Learn about Scrum and Kanban.

    Experience Scrum through an exercise.

  • Agile HR Coach
  • Agile HR Operating Model
  • Evolve the Agile HR operating model

    Agile HR coach: Supporting Agile organisational design & transformation and preparing to coach the organisation in Agile

    Investigate how to build Agile HR products & services in topics like performance, reward or L&D.

    Format for the Agile HR Certified Practitioner training program

    • Learning is experienced through four learning sprints, or "time boxed modules". Learning is mapped against the Agile People Ops Capability Model ©
    • Each sprint has a duration of one or two weeks. (one week for public programs, for in-house cohorts we recommend the sprint length of two weeks/sprint)
    • In each sprint you’ll experience blended learning. Self-studies, reading and watching videos, exercises, discussions, application, and feedback. In the end of each sprint you will deliver the certification assessment material, where you have evidenced what you have learnt through applying it to a hypothetical example project. (The project is individual in public classes, and small group projects are used with in-house cohorts)
    • Certification is achieved by successful participation in live sessions, passing assessments and finishing a minimum of 70% of digital self-studies
    • Click on the tabs (Pre-work, Coaching session, Sprint work, Review & Retrospective) to understand the flow and time commitment in a learning sprint

    Sprint Pre-work (2 hrs)

    • Videos
    • Reading
    • Theory
    • Short written activities

    Study on digital platform
    2 hours

    Coaching session (1.5-2 hrs)

    • Fixed time & date Deepen learning
    • Theory recap
    • Interactive discussion
    • Learn from peers
    • Set up sprint work

    Live Virtual Coaching
    1.5 hours (except in Sprint 3 = 2 hours)
    Trainers stay in for questions for 15 minutes after the session

    Sprint Work (2 hrs)

    • Practical application
    • Apply on example projects
    • Use Agile techniques
    • Develop skills

    Individual & Group exercise
    Application of Skills
    Submit assessment
    2 hours

    Review & Retrospective (1.5 hrs)

    • Fixed time & date
    • Reflection & feedback
    • Continuos improvement
    • Interactive discussion
    • Learn from peers

    Live Virtual Review and retrospective
    1.5 hours

    Trainers stay in for questions for 15 minutes after the session

    Who is this program for?

    • Any level of HR professionals
    • No previous knowledge of Agile required
    • For all organisational contexts from full Agile to hybrid, or just starting with Agile
    • Suited for all industries and all sizes of companies
    • Suited for any kind of HR professional (operations, development, strategic, change…)
    • For CHROs and HR leaders who want to modernise the HR approach
    • Upskilling whole HR teams
    People discussing around a pile of legos

    The best companion book for your Agile HR Journey.

    This handbook offers guidance on how to deal with business complexity, manage a backlog and innovate within constraints, as well as invaluable insights on how HR can prioritize effectively and deliver real value to their people and business.

    Use code RHKP20 for 20% off at Kogan Page

    Agile HR Certified Practitioner Certification

    When you meet a person who has been certified as an Agile HR Certified Practitioner by Agile HR Community you can be certain that they are professionals in Agile and have a capability of applying Agility within different contexts.

    Certification is achieved by passing 7/10 capabilities:

    1. Participation in live sessions (5 capabilities passed by participation)

    2. Submitting example project case each sprint, and passing assessments throughout the program (5 capabilities assessed in four assessments)

    3. Finishing self-studies on our digital platform. (minimum 70%)

    Assessments are done within the sprints and the certification involves no post-program work.

    Assessments through applying to a hypothetical example project:

    Participants will choose a hypothetical example project or product for this program.  To finish a learning sprint you will apply what you have learnt  in the sprint onto you example project and submit your reflections for assessment. The trainers will assess the level of Agile professionalism in your answers. The projects will not be delivered in reality, but example projects are used as a platform for practical reflection and application example. Suitable example projects for the training program are something clear, such as “redesigning an onboarding practice”, or “updating the performance management model”.

    The submitted application reflections are assessed against the Agile People Ops Capability Model (copyrighted). Assessors look for evidence that the participant truly understands and is able to apply the concepts, theories, methods and practices onto their example project. The participant gets feedback every sprint about their application.

    The Agile HR Certified Practitioner certificate and e-badge signifies your ability and skill in applying Agile practices and your leading role in organisational transformation.

    If you for some reason can’t finish the certification assessment your participation in the training is awarded an e-badge, “Agile HR Enthusiast” to signify you have participated in the training. There is one retake possibility for the full program assessment for a fee of 350 GBP + VAT.

    Agile HR Certified Practitioner Certificate & Badge

    Languages, schedules and pricing

    Public training programs:

    Public price 1800 EUR/person + VAT. Please see the calendar page for the public schedules, discounts for 2 or more registrations and languages.  We run the Agile HR Certified Practitioner training program publicly 4-8 times a year, suited for different time zones.

    In-house training programs:

    Price: 13,500 EUR excl. VAT for up to 10 participants, each additional participant costs 1,350 EUR excl. VAT,  up to 24 participants per cohort.

    • We can offer Agile HR training in English, Finnish, French, Italian, Polish, Swedish. The certified programs include digital content in English, and all live sessions in the local language.
    • The scheduling is agreed with the customer, the sessions will run over a period of 4, 6 or 8 weeks,

    Agile People Ops Capability Model ©

    We asked ourselves: What would a true Agile HR team do, think, deliver and how would this be visible? How could you prove that HR is Agile?

    With the help of this question we have defined and iterated the capabilities that evidence the Agile mindset, skillset, values and practices in HR teams and among Agile people professionals.

    This is Agile HR Community’s capability model, Agile People Ops Capability model © (Agile HR Community, all rights reserved)

    Our Agile HR training programs are built on this model, and we are assessing practitioners’ skills and abilities against the capability model. 

    We can also assess your HR team’s Agile readiness and the level of adoption through using our Agile People Ops Capability Model, and recommending next steps in your Agile Journey. 

    Agile HR Operating Model

    Appreciates Agile is opposite to blueprinting & uses the cycle of test, learn & adapt to redesign how HR team collaborate

    thought of lightbulb


    Values employees as human beings that have emotions, needs & ideas, rather than resources to be managed


    Continous improvement

    Enables feedback loops and strives for continuous improvement at personal, team & organisational level


    Innovate Within Constraints

    Views Agile as risk mitigation & that innovation happens within clearly defined boundaries of regulation & compliance

    chemistry test


    Think like a scientist to test hypotheses, bust myths & validates decisions with data

    group huddle


    Deliver services, projects & products that support Agile practices & build a great place to work

    puzzle put together

    Agile Ways of working

    Applying Agile values & frameworks to your own HR work


    Agile HR Coach

    An influencer of Agile People strategy, helping Agile practices & collaboration flourish

    street sign

    Agile Context

    Able to speak the language of Agile & guide Agile organisational design

    up graph

    Business Value

    Commercially minded & builds people practices that help organisations delight their customer