Agile HR Community
Training Programs Detailed Terms, Conditions and Intellectual property rights agreement.

Our cancellation terms

The Agile HR Community understands plans can change unexpectedly and offers the following cancellation terms to assist:

Change and cancellation terms for public Face to Face Training Workshops

We offer a 100% refund if you cancel your registration more than 30 days before the event.

For cancellations within 14 to 30 days before the event, we do not offer a refund, however you can choose from the following options:

1. Transfer your place to a colleague or another person at no extra charge. We do not cover any related or forfeited travel expenses.
2. Pay £300/€350 to transfer to a future program by the same trainer. We do not guarantee another program in your country. We do not cover any related or forfeited travel expenses.

For cancellations within 14 or less days before the event we do not offer a refund, however you can choose from the following option:

Transfer your place to a colleague or another person at no extra charge. We do not cover any related or forfeited travel expenses.

The Agile HR Community (powered by Agile People Ops Limited, UK) reserves the right to postpone or cancel the training event if there are insufficient registrations. You will be notified no later than 14 days prior to the event with a full refund and/or a possibility to register for a future program. In case of a cancellation and refund, we do not cover for any currency related losses (i.e. the exchange rate has changed and you’ll get less paid back in your own currency), travel cost losses or bank costs (i.e. your bank or credit card has charged you fees for paying the course fee in the first place) relating to a cancellation. Agile HR Community will refund the course fee. Please hold your travel arrangements until the program is confirmed. If circumstances require, facilitators may be substituted for another qualified facilitators with equivalent experience.

In a tragic situation of a force majeure for a trainer (illness, travel disruption, weather etc.) you will receive a full refund for the program fee and/or the possibility to transfer to another program run by The Agile HR Community globally. We will do our very best to ensure this situation does not occur. We do not cover any other related costs in this very unlikely, and unfortunate situation.

The Agile HR Community (powered by Agile People Ops Limited) will not be responsible for any incurred costs. These cancellation terms apply to this specific event and may vary for other events hosted by Agile HR Community (powered by Agile People Ops Limited).

Also valid: Please read about the terms for Intellectual property rights (IPR), Warranties and liabilities and Privacy and data protection below. 

Certification assessments for public Agile HR Certified Practitioner face-to-face programs:

As a paid participant you are invited to complete the post-program certification assessment, as set out in the program registration details. You will be encouraged to submit your certification assessment by the date agreed in your program. If you do not submit the assignment by this date you have up to a maximum of 3-months from the program start date to complete the certification assessment and submit the materials to your trainer for review.

The pass rate for the certification assessment is 7/10 capabilities. If you fail the assessment, you can request to retake the certification assessment at a cost of €375 + VAT.

Change and cancellation terms for Digital Training Programs

100% refund can be issued to non-promotional tickets 30 days before the kick-off date. No refunds can be given Roundtable tickets nor promotional tickets. This applies to promotional tickets like the Black Friday campaign tickets. Roundtable- and Promotional tickets however can be transferred in the same way as non-promotional program tickets to another participant as long as up to date information is given before 7 days of the kick-off date. We do not cover any related or forfeited expenses. 

The Agile HR Community (powered by Agile People Ops Limited) reserves the right to postpone or cancel the event if there are insufficient registrations. You will be notified no later than 14 days prior to the kick-off call with a full refund of the course fee you have paid and/or a possibility to register for a future program.

In case of a cancellation and refund, we do not cover for any currency related losses (i.e. the exchange rate has changed and you’ll get less paid back in your own currency) or bank costs relating to a cancellation (i.e. if your bank or credit card has charged you fees for paying the course fee in the first place). Agile HR Community will refund the paid course fee. 

Please insert and hold the calendar bookings for the virtual sessions until you get a confirmation. If circumstances require, facilitators may be substituted for alternatively qualified facilitators with equivalent experience.

In a tragic situation of a force majeure for a trainer (illness, internet breakdown, connectivity problem, disruption, weather etc.) a substitute trainer can facilitate the learning, and/or a replacing session can be recorded and sent to you.

We will do our very best to ensure this situation does not occur. We do not cover any related costs in this very unlikely, and unfortunate situation. The Agile HR Community (powered by Agile People Ops Limited) will not be liable for any incurred direct or indirect costs due to cancellations. These cancellation terms apply to our public digital programs and may vary for other events hosted by Agile HR Community (powered by Agile People Ops Limited).

Also valid: Please read about the terms for Intellectual property rights (IPR), Warranties and liabilities and Privacy and data protection below. 

Securing a seat – by paying your invoice/by credit card

You will secure a seat at a training program by paying your ticket. If you pay by invoice and it is unpaid on the due date, Agile HR Community can sell the seat to another paying customer.

Changing of program cohorts – Digital programs

If the kick off session is more than 30 days ahead, you can cancel your participation and get a refund or choose to transfer to a later program. This does not apply to any promotional tickets like the Black Friday campaign tickets. Promotional tickets are non-refundable tickets. Within 30 days before the kick off, and having paid your ticket, you will not be able to change programs to an alternative date. By registering and paying, you have agreed that you understand the time commitments and have agreed to the scheduled session times and agree to attend the scheduled classes (described in the training program page and schedule).

Prioritising the program & Personal blockers for participation

Our programs have a limited amount of seats. By registering and paying you have agreed that you understand the time commitments and prioritisation needed to participate in the digital classes. If you have to prioritise something else, or have a personal blocker, we can’t transfer you to another program. Please register only if you truly can prioritise the program.

Digital program certification assessments

If assessments are not completed in the time stated in class, it will unfortunately be marked as a fail. There is the option of extending deadlines for circumstances beyond your control with a charge of €375 (+VAT) per person for a full new assessment.

As a paid participant you are invited to complete the program certification assessment as set out in the program registration details. You will need to submit your certification assessment materials by the dates agreed in your program. Your assessment will be conducted on the materials you have submitted on the due date. You can not submit further materials after this deadline.

The passing criteria for becoming certified are described in each program description. (usually covers presence in live sessions, level of digital learning finished, delivering group work/case studies/assessment material in time to the trainer, and passing the evidence based assessment by the trainer)

If you fail you can request to retake a certification assessment at a cost of €375 (+VAT).

You can be certified 6 months after the kick-off date/first live session of your digital program.

Access to Digital Learning Resources and material

Intellectual Property Rights agreement for all training participants

Provided that Participant complies, at all times, with these Terms, Participant is granted a limited, non-exclusive and non-transferable license to use the Material. The license granted to the Participant is personal to the Participant alone.

The license granted to the Participant above does not permit the Participant to: (i) sublicense, assign or otherwise transfer or share its rights to the Material; (ii) use, distribute, copy, modify, translate or create derivative works based on any of Material for any commercial purposes; (iii) remove any copyright or trademarks of Agile HR Community or Agile People Ops Limited from the Material; or (iv) record any Training.

Any breach of this Section 2 (including, without limitation, by Participant exceeding the scope of the license herein) shall be deemed a material breach by the Participant of these Terms. Agile People Ops Limited owns all rights, title and interest (including all intellectual property rights) in and to the Material, and any subsequent amendments and made thereto, supplied or made available to the Participant under these Terms. Participant understands that no rights or licenses are granted, transferred or assigned to the Participant under these Terms other than the limited rights to use the Material.

All rights, title and interest (including all intellectual property rights) in and to the Application belongs to licensors of Agile People Ops Limited or other third parties.

Please note, that the training course concept and material is shared only for personal use for the trained participants.

Trained participants cannot change, modify, create derivative works out of the material and cannot use Agile HR Community’s material commercially in any way. Participants cannot create company internal training material of Agile HR Community’s material or share the material to colleagues digitally.  

The Agile People Ops Capability Model by Agile HR Community is copyrighted, with all rights reserved to Agile HR Community alone. 

Termination 

The license to use the Material granted to the Participant pursuant to these Terms commences on Participant’s acceptance of these Terms and continues indefinitely thereafter, provided that Participant uses the Material and Application in compliance with these Terms.

The license may be terminated for material breaches of these Terms. Upon termination of these Terms, Participant must cease using the Material and/or Application and delete all of their copies of the Material from all devices.

Warranties and limitation of liability

Material and Application are always provided “as is” and “as available”. To the extent permitted by law, Agile People Ops Limited disclaims and excludes all warranties, representations, conditions and other terms of any kind, express or implied and whether arising by statute, operation of law or otherwise, including but not limited to implied warranties of title, non-infringement, merchantability or fitness for a particular purpose.

Trainings offered by Agile People Ops Limited or People Geeks Ltd Oy: Except in respect of injury or death of any person or any other liability which cannot be limited or excluded by applicable law, Agile People Ops Limited’s liability under these Terms will in no event exceed the total amount of the fees paid by the Participant to the Agile People Ops Limited in relation to the Training. Agile People Ops Limited will in no event be liable to the Participant for any indirect, special, incidental or consequential damages (including, without limitation, loss of profits, loss of revenue or other commercial or economical loss, loss of goodwill, loss or damage to reputation, loss of contracts or customers, loss of anticipated savings, loss, corruption or destruction of data or programs) and whether any of the foregoing arise in contract, tort or otherwise and even if Agile People Ops Limited has been informed of the possibility of such loss or damage.

Trainings offered by our Licensed Trainers or Partner trainings: Except in respect of injury or death of any person or any other liability which cannot be limited or excluded by applicable law, our Licensed Trainer’s or Partner’s liability under these Terms will in no event exceed the total amount of the fees paid by the Participant for the workshop or in relation to the Training. Neither Agile People Ops Limited nor the Licensed Trainer/Partner will in no event be liable to the Participant for any indirect, special, incidental or consequential damages (including, without limitation, loss of profits, loss of revenue or other commercial or economical loss, loss of goodwill, loss or damage to reputation, loss of contracts or customers, loss of anticipated savings, loss, corruption or destruction of data or programs) and whether any of the foregoing arise in contract, tort or otherwise and even if the Partner, Licensed Trainer or Agile People Ops Limited has been informed of the possibility of such loss or damage

Privacy and Data protection

In connection with the provision of the Material, Training or Application, the Licensed Trainer and the Agile People Ops Limited will receive and process certain personal data relating to the Participant. For more information on processing of personal data by Agile People Ops Limited, please see our Privacy Policy.

By registering to the Training, Participant understands and agrees that Agile People Ops Limited may process Participant’s personal data as described in the Privacy Policy. Upon registration for a training or event you automatically opt in and agree that the organiser, Agile HR Community, can use your contact information (name, e-mail address, phone number, country of residence, organisation, title, special diet and invoicing details) for invoicing and service related communication for this specific event.

Would you register for an event run by our partners or licensed trainers, your details are shared with the trainer. Your contact information for this event is only shared to third parties, if a local partner co-hosting the event at a specific location requires the details for venue entry and/or security purposes (for example, providing contact information to the venue reception for entry and security purposes).

Please view our full privacy policy here.